Oncology practices today need comprehensive technology solutions that are versatile in their appeal and agile enough to handle unique needs across different departments.
ePROs, or electronic patient-reported outcomes, are reported to increase survival by over 20% when integrated into routine cancer care. Earlier recognition of treatment toxicity keeps a small problem from becoming a big problem yet offering opportunities for regular patient reporting is often easier said than done. Facilities worry that adopting new digital tools for patients, like symptom reporting, will lead to decreased efficiency or increased administrative burden for their already burnt-out teams. Will this cause more work for me? Will anyone use this? Are we wasting money? These are just some of the most common questions practices ask themselves. However, the right technology partner and toolset can ensure that care teams can boost patient outcomes without becoming overwhelmed by administrative headaches.
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Oncology practices are already a flurry of activity. Patients are coming in and out, calling in with questions and concerns, and nurses and physicians are rushing around to stay on top of both administrative and clinical tasks. And what happens if you add a natural disaster to the mix? Is your practice prepared? Cancer patients are one of the most at-risk groups during a natural disaster. A recent study of patients undergoing radiation treatment for locally advanced non–small cell lung cancer found that those who were affected by a hurricane during treatment had worse overall survival. The same research also indicated that the psychological stress of a natural disaster may negatively impact cancer patients more than other groups putting both their physical and mental health at significant risk. Empowering patients with frequent updates and communication is one of the best ways to alleviate fears and stress.
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Patients today expect to engage with their healthcare providers from anywhere and at any time. The digital movement in healthcare has been underway for some time with the rise of mobile phone use over the last two decades, improved patient portals, and new generations who are digital natives. Even before the pandemic, many patients were already doing most of their medical research online and accessing specific health data like lab reports and vaccination records, through patient portals. By 2019, 86% of patient portal users were already viewing test results online and 32% had begun sharing information with other providers for referrals or second opinions.
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With resource shortages and operational challenges, staff at oncology practices face unprecedented demand to scale high-quality care with fewer resources.
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Socioeconomic status, race, and location can all have enormous impacts on the cancer outcome of a patient. When we think of a cancer diagnosis, we often think in stages or grades and forget that the day-to-day life of a patient has just as much of an impact on their long-term outcome.
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