Introducing the Intelligent Care Platform

Canopy’s ePRO-Based Patient Monitoring solution keeps every patient connected to their care team between treatments so that issues can be identified and resolved without delay. With the Canopy app, patients are empowered and supported throughout their care journey, at any time and from anywhere.

• Deliver better patient outcomes and quality of life through continuous symptom monitoring and proactive intervention.
• Enable seamless patient:provider engagement through a modern, simple digital experience that patients have come to expect.
• Improve practice performance by identifying opportunities for interventional, acute visits and increasing treatment persistence.

Canopy’s customizable Ticketing module centralizes patient requests across departments so that every task is captured and addressed by the right person, in the right order. Enable your staff to spend less time on task management and more time on patient care, all while having the confidence that nothing is falling through the cracks.

• Improve efficiency and cross-functional coordination through a centralized worklist with smart routing and filtering capabilities.
• Enhance ticket prioritization and response quality through intelligent work queues that surface the most urgent tickets and key patient information. 
• Increase patient satisfaction through improved call turnaround times and more efficient interactions.

Canopy’s flexible Program Management module enables practices to easily operationalize care programs such as Chronic Care Management (CCM), Principal Care Management (PCM), and the Enhancing Oncology Model (EOM). Implement workflows that provide continuous, high-quality patient care while bolstering practice revenue and quality metrics.

• Quickly identify patients that meet eligibility criteria and employ workflow tools for efficient management of patient enrollment and consent.
• Leverage end-to-end program activity workflow management, including tools for task prioritization and care plan execution.
• Capture all cross-functional time spent on billable patient care activities via robust and precise reports that streamline billing processes.